• From 16-01-2014 GSRTC had reduced reservation charges for Luxury, Sleeper, AC and Volvo services.
• Reservation Charges for online & mobile booking is Rs. 5/-.
• Reservation Charges are not applicable for Tickets booked under Current Booking Mode.
• Services will be available for 60 days advance booking. Trip sheet will be prepared before 30 minutes of departure time.
• Passengers are allowed to book the tickets till the preparation of the trip sheet.
• Passengers are allowed to do Current Booking Transactions after the printing of the Trip Sheets and Seats are not assured for Tickets booked under Current Booking Mode with no extra reservation charges.

1. SLP15 represents sleeper service and birth nos.
2. SLP30 represents seating service and seat nos.
3. 1925SRTRJTSLP30 Means Seating Service.
4. 1925SRTRJTSLP15 Means Sleeper Service.

• A child of not more than five years of age shall not be reckoned.
• A child of not more than twelve years of age shall be reckoned as one-half.

• 1% discount on All Classes for all E & M Booking transactions from 11th June 2022 onwards.
• At any instance “SINGLE DISCOUNT” will be applicable on valid booking tickets i.e. whichever discount is higher.

Any once can block Seats desired in any class of service before 48 Hours of Service Departure from Its originating point except concessional tickets.

Can call GSRTC Toll Free Number 1800-233-666666 IVR Extension between 8AM to 8PM every day.

You can block 5 seats at a time.

Yes, you will received a confirmation SMS from GSRTC with Phone Booking reference number.

You should take print in your nearest GSRTC Reservation counter by producing the Phone Booking Reference number to the GSRTC staff, and GSRTC Reservation staff will collect the fare and will give you your GSRTC Authorized ticket copy.

You should take the Ticket copy 5 hours before service Departure from Its originating point, if not taken phone booking seats will be released to General public and can be booked by passenger through any other modes.

Only General Public can book through it.

NO, GSRTC will not collect any extra fare for Phone booking.

All applicable charges as per the advance booking policies

No, Phone booking tickets are nontransferable.

Yes, once ticket generated at GSRTC counter, tickets are cancellable as per GSRTC Terms & conditions and booking policies.

Currently we do not have such service. Coming soon…

Where GSRTC will not run direct service, user will be suggested with possible short distance to reach his/her destination.

You have to search from place to place in the e booking site, if the service is not available system will automatically provide the option to search for link service. The passenger has to enter the preferable via place to reach the destination. The system will display two onward journey availability lists one from origin to via place and second one from via place to destination. The passenger can select the desired two services to reach the destination. The system will print two tickets after making the necessary payment.

There will be minimum 2 hours gap will be there break place.

No, fares will be calculated as per online booking terms & conditions.

Link service booked tickets are non-transferable.

Incase service is full, you wish to travel in your desired bus, you can book wait listing ticket. You will be given WL1, WL 2.. etc., seat numbers.

You need to pay Full Fare as per Online booking policy while booking waiting list ticket.

Currently, you will get seat confirmation against ticket cancellation made by other passengers. Seats will be allotted in First IN cum First Service basis.

Yes, you will be getting a SMS and confirmation Email to your registered Email ID and mobile number on booking of waiting list ticket.

GSRTC will send Confirmed / Un-confirmed seat position will be sent to your Mobile number via SMS and Email 3 hours before from the schedule departure of the bus from its originating point.

Or

You can also check the status through www.gsrtc.in website.

Yes, if seat not allotted on your waiting list ticket, after bus departed from its originating point, your waiting listed ticket gets cancelled automatically and refund will be processed to you.